Welcome to the North Shore Palliative and Supportive Care Program page
How does our program work?
The program includes community services, residential facilities, volunteer programs, the acute palliative care unit at Lions Gate Hospital (7W) and North Shore Hospice.
The patient is always the centre of the Palliative Care Program Team.
The team includes physicians, pharmacists, nurses, social workers, music therapists, physiotherapists, occupational therapists, patient and family support counsellors and volunteers.
The team works with the patient and their family and physicians to facilitate the best possible care.
Palliative and Supportive Care is not determined by location. Our services are aimed at supporting patients facing challenges at home, in hospital or in residential care facilities.
Referral to the North Shore Palliative Care Program
Patients and families can request referral to this program from their physician or other health care provider.
Any health provider can submit a referral on your behalf for enrolment in the North Shore Palliative Care Program.
All referrals are reviewed by our team as promptly as possible, (usually the same day) and confirmation of your acceptance to the Program is sent to your family doctor.
Following acceptance someone from your Home Health team will contact you to assess your needs.
If you have not been contacted within 2 weeks please contact your own Home Care Nurse or Family Physician.
Our volunteers are members of your community. They are carefully screened, selected and receive comprehensive training and mentorship. Palliative care volunteers are able to support in a knowledgeable and caring, compassionate manner.
Vigils are available in most settings, including your own home. A vigil is when full-time attendance is requested by family and/or hospital staff during the last few hours of life. A Palliative volunteer may be called upon to sit with a dying person who may be alone, or to provide support to family members at this time. Volunteers do not provide medical or nursing care.
Care in the Community
The Palliative and Supportive Care team are specialists who work closely with your primary health care providers to support your goals of care and treatment options.
The “Every Day Counts” palliative day program offers psychosocial supports to patients and their families.
Patients enrolled with the Palliative program have access to various benefits when deemed appropriate by the team. These benefits may include funding for medication, wound care, incontinence supplies, equipment for the home, home support and shift care Nursing.