Palliative Care in Whistler and Pemberton
How does our program work?
The program includes community services, the physician’s offices, the Whistler and Pemberton Health Care Centers, the Squamish General Hospital inpatient unit, and occasionally referral to lower mainland Hospices such as the North Shore Hospice, or other hospitals.
With the patient and their family at the center of the team, the team may include physicians, pharmacists, nurses, community health workers, spiritual care providers, occupational therapists, and physiotherapist.
Palliative and supportive care is provided in the home, Whistler or Pemberton Health Care centers (excluding overnight care), Squamish General Hospital or in a Hospice or hospital in Vancouver.
Referral to the Whistler/Pemberton Care Program
Patients and families can request referral to this program from their physician or other health care provider.
Any health care provider can submit a referral form on your behalf for enrollment in the palliative care program. Download the referral form here–
All referrals are reviewed by our team as promptly as possible (usually the same day) and you will be contacted by the Home and Community Nurse (HCN) who can provide information on the program, determine what your current needs are and arrange to do a home visit. You may also be contacted by the intake nurse to help prioritize the referral and to make sure we have the correct contact information.
Care in the Community
The Home and Community Care team works closely with the physician, community resources and the family to provide appropriate care to the patient.
The palliative Care Coordinator (PCC) and/or the Palliative Care Physician in Squamish can be contacted by any of the team members for a phone consultation and/or arrange a home visit if required.
The Whistler and Pemberton Health Care Centers are available for emergency symptom management, x-rays, lab work or other appropriate and available tests or procedures.
Patients enrolled with the Palliative Care Program have access to various benefits when deemed appropriate by the team. These benefits may include funding for medications, wound care, incontinence supplies, equipment for the home, and home support. As we do not have a Hospice in our community, we work closely with the family to provide the care they need to enable them to keep their loved one at home.
Care in Squamish General Hospital (SGH)
Patients may be admitted to SGH for acute symptom management, or end of life care. A direct admission maybe arranged by your own physician, the Palliative Care Coordinator (PCC), Palliative Care Physician, or the home and community care nurse (HCN).
Patients may also be admitted via the Whistler or Pemberton Health Care Centers, or from another hospital/emergency clinic.
While in hospital your physician, the palliative care coordinator and (if consulted) the palliative care physician will work with the acute care team to provide the care, support and referrals that you require.
Referral to Hospice Care
In some circumstances it may be desirable to request admission to a specific Hospice (i.e. the North Shore Hospice). This can be arranged by the palliative care coordinator after consultation with you, your family, your physician and your care team.